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I'm having issues checking out.

If your order was declined due to 3DS authentication issues, you should contact your bank or credit card company to ensure that your card is authorized for online transactions. You may also need to update the contact information linked to your card, such as your phone number or email address, or provide additional verification to complete the transaction. If you're facing a technical issue at checkout, please contact us. 

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How can I change the language on the website?

You can select your language, French or English, in the top menu on the right hand side.

I want to work with you. Where can I find your job listings?

All open positions are listed on our website at We're Hiring.

Which forms of payment do you accept?

We accept cash, checks and most major credit cards: American Express, Diners, VISA and Mastercard. You can also pay with Bancontact, Cartes Bancaires, China UnionPay, Dankort, Discover, Elo, Hipercard…

Do you offer gift cards?

We plan to be able to offer Château de Pommard gift cards soon. In the meantime, you can contact us to purchase experience vouchers.

I have feedback. How can I get in touch?

We will be happy to hear from you. Please contact us to share your comments.

I am interested in becoming a partner of Château de Pommard.

For press, commercial or communication partnerships, please contact us.

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