NEED HELP?

We're here to help you!

FAQ's

Back

How can I track my order?

Once your order is ready to be shipped, you will receive an email with your tracking number. If you have not received a tracking email, please check your spam folder. Alternatively, please contact us.

Related Articles

How long does delivery take?

Our shipping is something we're really proud of. We're super fast! Delivery time does fluctuate depending on the chosen shipping option and the destination country. We do our best to estimate delivery…

How can I make changes to an order already placed?

To make changes after an order has been placed, please contact us. We will do our best to help you.

Which countries do you ship to?

We currently ship to France, United States, United Kingdom, Germany, Belgium, Australia*, Austria, Bulgaria, Canada*, Croatia, Cyprus**, Czech Republic, Denmark, Estonia, Finland, Greece, Hong Kong**,…

How much does shipping cost?

We offer free shipping to the EU, UK, US and CH if your order meets or exceeds the following amounts:Switzerland: 250 CHF (excluding duties)UK: 220£ (excluding duties)France and the EU: 250€ (exclu…

What is your return policy?

If there's an issue with your order, please contact us. We will do our best to resolve it.

I have an issue with my order.

If there's an issue with your order, please contact us. Our team will do our best to resolve it.

Do you offer gift wrapping?

Yes, we offer three-bottle gift boxes. You can add gift wrapping to your order at checkout.

Can't find what you're looking for?

Contact Us